SHOP WITH US
1. May I see the jewellery before I buy it?
- Lustre retails online, at various pop ups and fairs within Singapore and Hong Kong, and has a studio that is open by appointment in Singapore. Do use our "visit us" page to make an appointment to view out gorgeous pieces in person, should you be in Singapore.
- Keep an eye on our Facebook page here, where we post our upcoming events.
2. How do I receive emails or information on upcoming events?
- We send out emails for new product launch and our bi-annual sales from firstname.lastname@example.org
- Sign up on our website to receive a heads up on all our goodies, discounts and more.
- For information on our upcoming events, and pop-ups, you may follow us on social media searching for @shoplustre
3. I have a question about an item I want to buy online
- Email us at email@example.com for any product enquiries.
- Please include the actual product title in your email/message.
4. Is my email address safe with you?
- We do not share our lists with any third party.
- We send out emails only about once a month, to alert you of new collections, or new discounts.
1. Will you customise a piece of jewellery for me?
- We do not undertake any customizations on our jewellery.
- This includes ring resizing and engraving.
2. Does the jewellery look the same as in the photos?
- Yes, we try our very best to make sure that our photos are real representations of the jewellery itself.
- We do not colour enhance the photos in any way except to make the background a pure white.
- In addition, we shoot our products in natural light, so that the gemstones in the photographs are as real as is possible to the actual piece of jewellery itself.